FAQ's

How much is the delivery charge?

Delivery within London and Essex free of charge. Nationwide delivery, Orders under £500 20% of order total, Orders between £501 - £1,500 10% of order total, Order over £1,500 Free

How long will it take to get my item delivered?

Each product states the delivery time within the description, stock items & used items are usually ready for delivery within 48 hours. Most items will take between 5-15 days

Can I get it delivered the next day?

If items are in stock and the order is placed before 12pm we can arrange next day delivery, if you require this service please call 020 7474 2211 to check availability.

Can you install the items?

YES - once you have completed your order you will be given the option to receive a quote for installation, just tick the box and we will send you the installation cost within 24 hours (working hours) usually a lot sooner. You can also call us on 020 7474 2211 for an immediate answer.

Will you offer discounts on multiple quantities?

Call our helpful sales staff on 020 7474 2211

Do you have a returns policy?

Yes ? please see our full Terms & Conditions

How can I pay for my items?

We have a secure online payment facility that will accept all major credit & debit cards (except Amex); you can also call 020 7474 2211 and pay over the phone. We will accept payment via cheque from certain companies, please call 020 74747 2211 for further details.

Do you have a brochure?

YES - contact us with an outline of your requirements and will email or mail you the relevant brochures.

Do you have a showroom?

YES - we have 2 showrooms, 1 in London and another in Essex, see our contact us page for full details.

Where do you deliver to?

We can delivery anywhere mainland UK (expect Scottish highlands). We can deliver outside of the mainland please call us for further details and costs.

Can someone come and see me?

Contact us direct on 020 7474 2211 and we will do our best to assist you.

Is there a warranty/guarantee on the goods?

YES - All products come with a manufacturers guarantee. Between 2-10 years depending on the product.

Do you other discounts on large order?

Contact us direct on 020 7474 2211.

How do I use my discount code?

On the check out page you will be given the chance to enter the code

Can you plan the layout of our office?

Yes - Fax or email us a rough plan of the space including dimensions and any fixed furniture such as radiators etc and we will send you 2D & 3D layouts with possible options. For larger projects or local projects we can arrange for a site visit, please call 020 7474 2211 for further details.